Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit and when you purchase the brand's products online via the website www.babyzen.com (hereinafter "the Site" or "our Site").

This Privacy Policy is an integral part of the Terms and Conditions of Sale and the Terms and Conditions of Use of the Site.

By using the Site, you agree that BABYZEN may collect, use and transmit information about you as set forth in this Privacy Policy. If you do not agree to the terms of this Privacy Policy or any changes to these terms, BABYZEN requests that you leave the Site and not purchase any BABYZEN products offered for sale on this Site.

Any information we collect about you is used to provide and improve our Services and their functionality. If we use personal information, we will use it in strict compliance with the GDPR and the amended French regulation act “Loi Informatique et Libertés”*.

WHAT PERSONAL INFORMATION IS COLLECTED?

When you visit our Site, we may automatically collect certain information about your device, including information about your web browser, your IP address, your time zone, or about cookies stored on your device. In addition, as you browse our Site, we may collect information about the pages of www.babyzen.com that you have visited, the sites or search terms that directed you to the Site, and other information about your interactions with our Site. This automatically collected information is referred to as "Device Information.

To collect Device Information, we use the following technologies:

"Cookies" are data files that are stored on your device or computer and generally have a unique identifier. For more information about cookies and how to disable them, please see the Cookies link in the footer of the Site's home page and/or the https://www.allaboutcookies.org page. If you decline cookies, you can still use our Site, but access to certain features may be limited.

If you have accepted cookies and wish to withdraw your consent, please refer to the section "HOW TO CONTACT US WITH PRIVACY QUESTIONS? "of our Privacy Policy https://www.babyzen.com/fr/en/privacy-policy

To enable you to purchase our products on the Site, it is not necessary to open an online customer account, however your personal data may be collected as part of the proper execution of the contract and in strict compliance with the GDPR and the amended French regulation act “Loi Informatique et Libertés”*.

When creating a customer account, mandatory information is indicated by an asterisk when collected.

This information is called "Buyer's Information".

In this Privacy Policy, the term "Collected Information" includes Device Information, User Information and Buyer Information.

 

HOW IS YOUR PERSONAL INFORMATION USED?

We may use the User Information we collect to communicate with you about the question or comment you sent us via the "Contact Us" form;

We may use the Buyer Information we collect to enable us to administer your online purchases, your legal and contractual warranties and our after-sales service.

PURPOSES AND LEGAL BASIS FOR PROCESSING THE INFORMATION WE COLLECT

Within the framework of our processing, the User of the site is informed that all the data collected is processed in strict compliance with the GDPR and the amended French regulation act “Loi Informatique et Libertés”*.

If we use the Information collected for a purpose that, according to the law, requires your consent, we will always ask you explicitly and we will record it.

LIST OF TREATMENTS

The processing carried out on the Information collected is in accordance with the purposes or the legal basis necessary for the fulfilment of the commercial contract concluded between the User and BABYZEN.

WHAT PERSONAL INFORMATION DO WE SHARE, AND WITH WHOM?

We may share your Collected Information with third parties for the purposes described above. For example, your Collected Information may be shared with BABYZEN's subcontractors for exclusively technical, marketing management (subject to consent) and logistical reasons (carriers, hosting and maintenance providers of the Site) and with other companies of the BABYZEN group for customer relationship management and optimization purposes.

In the context of the transmission of your Information (cookies) to Google, you can consult and exercise your rights at the following address: https://www.google.com/intl/en/policies/privacy/

We do not sell, trade, or otherwise transfer to third parties personally identifiable Information.

IS PERSONAL DATA TRANSFERRED OUTSIDE THE EU OR EEA?

The user is informed that BABYZEN uses an external service provider for the management of the Site, and is able to provide additional information regarding the processing of this data by this service provider.

For all data collected and processed within the framework of the execution of the contract between the User and BABYZEN, BABYZEN undertakes to take the adequate measures required by the CNIL and the GDPR.

HOW IS YOUR PERSONAL INFORMATION PROTECTED?

For all data collected and processed within the framework of the execution of the contract between the User and BABYZEN, BABYZEN commits itself to take the adequate measures required by the GDPR and the amended French regulation act “Loi Informatique et Libertés”*.

YOUR RIGHTS - HOW CAN YOU MANAGE YOUR PERSONAL DATA?

1.         Right of access: You have a right of access to the Personal Information we hold about you, and may request that your Personal Information be rectified, updated or deleted. If you wish to exercise this right, please contact us using the contact information provided below.

2.         Right of Correction: You may request that one or more pieces of Personal Information be amended.

3.         Right to erasure: You may request the deletion of one or more Personal Information.

4.         Right of opposition: You have the possibility to oppose, for legitimate reasons, to be included in a file, and can refuse without having to justify yourself, that your personal Information be used for commercial prospecting.

5.         Right to portability: You have the right to recover your Personal Information in order to reuse it for personal purposes.

Data provided or collected in the context of consent and/or the execution of a contract.

6.         Right to limit processing: You have a right to limitation that complements your other rights. If you dispute the accuracy of your Personal Information, or object to it being processed by our services, the law allows us to verify or review your request within a certain period of time. During this period, you may request that your Personal Information be frozen. This means that we will no longer be able to use your Personal Information, but we will have to keep it.

DO NOT TRACK FUNCTION

We may not be able to recognize or respond to a web browser's Do Not Track (DNT) header. There is currently no universal standard for how a company should react when a DNT header is detected. If a definitive standard is put in place, we will determine how to appropriately respond to these headers.

HOW LONG IS YOUR PERSONAL INFORMATION STORED?

In the context of archiving and deleting your personal data, BABYZEN is committed to taking the appropriate measures required by the French regulations, the RGPD and the amended Data Protection Act*.

EVOLUTION OF THE PRIVACY POLICY

The User undertakes to keep himself informed of the various modifications that may be made to the present Privacy Policy.

HOW TO CONTACT US WITH PRIVACY QUESTIONS

For more information about our privacy practices, if you have any questions, or if you wish to make a complaint, you can contact our Data Protection Officer and his team by email at privacy-inquiries@babyzen.com.

We will make every effort to respond to your requests as quickly as possible and within a maximum of one month from the date we receive the request.

 

IDENTITY AND CONTACT DETAILS OF THE PERSON RESPONSIBLE FOR PROCESSING:

BABYZEN

2355, route des Pinchinats

13100 AIX-EN-PROVENCE

FRANCE

 

LEGAL CAPACITY TO CONTRACT

The User understands that the Site is intended for persons legally capable of contracting.

* For further information, please consult the CNIL website (French version):

https://www.cnil.fr/fr/la-loi-informatique-et-libertes

https://www.cnil.fr/fr/reglement-europeen-protection-donnees

 

English version for General Data Protection Regulation:

https://www.cnil.fr/en/official-texts

 

Last update: July 21st, 2021